IT projects & systems consulting by Karen Oganesian
AI Agents & Business Automation for SMBs
I help companies replace manual routine with AI, stop losing leads in messengers, and integrate disjointed systems. Backed by 20 years of IT experience.
Why people work with me
What I can help with
AI Frontline Managers
Multilingual AI assistants for WhatsApp / Instagram / Telegram / etc. that qualify leads automatically and sync data with your CRM. (Starts from €1,500)
Custom AI & IT Architecture
Deep integration of LLMs with your ERP, databases, and existing software to automate complex business workflows.
Selected projects
AI Outreach System "Hermes"
Built an intelligent lead-generation engine that parses target audiences, prioritizes prospects, and automates personalized outreach.
City transport content service
Designed a scalable high-load architecture for managing content across city public transport screens.
Water meter service workflow
Automated the service request lifecycle for residential and business customers, eliminating manual data entry and speeding up processing times.
About me
My name is Karen Oganesian. For 20 years, I’ve been helping companies launch and fix IT projects, spanning system analysis, custom software development, and complex integrations.
Today, I focus my engineering background on the SMB sector. I help business owners stop losing money on manual operations by building reliable AI Agents and automating workflows. I don't sell hype or generic chat-bots — I build secure, custom integrations that connect AI to your actual databases and CRMs.
For larger integrations, I bring in my trusted professional network and coordinate the entire process from architecture to delivery.
Have a bottleneck in your business processes? Send me a short description, and I'll suggest a practical way to automate it.